Our client, let’s call him Adam, has never been truly happy with his backyard water feature.
It’s a smaller manmade stream with a few little waterfalls. It’s been there for 7 years and in all that time he’s never been in love with it.
Then the existing pond plumbing line broke over the winter because of a poor installation method by the original contractor. The fix would involve tearing up part of the existing pond.
Adam sees this as an opportunity. He and his wife have been talking about expanding their water feature for a few seasons anyway. They talk it over and decide to use our services to renovate their leaky stream into an amazing pond!
They know us because we were recommended to them by a previous client of ours. We’ve been servicing their stream ever since.
But they still want to do more research before hiring anyone. Adam and his wife look at our other projects. They like what they see and decide to move forward with us. They may have to read our guide for new pond owners so they know how to care for it.