What Our Exploratory Pond Cleaning Service Is And Why We Do It

The only Master Aquascape Certified Contractors in Iowa

What Our Exploratory Pond Cleaning Service Is And Why We Do It

This Is The Process We Go Through To Get To Know Your Pond So We Can Best Care For It

If you’re a new customer, we think you’ll love our exploratory pond cleaning service. Most all of our clients do because of what it does! 

In this post, you’ll find out what makes our exploratory pond cleaning beneficial to you and your pond. You’ll also discover what we do during it.

What Do They Know About Our Pond?

“I’ve told the pond contractor some things and sent them pictures,” replies Angela.

Adam snorts. “Okay, and what does that really tell them? It’s not like they can just show up with that knowledge and fix our pond up.”

Angela sighs. “That’s not what they’re going to do. They’re coming in to do what they call an exploratory pond cleaning. It’s a whole process they go through with new clients and ponds. Plus, they already know koi pond maintenance how-to’s and such.”

“What do they do during this exploration?” asks Adam curiously. Angela smiles and gets her phone out. “Here, they sent me this information. Take a look and tell me what you think.”

Here’s what Adam sees:

Benefits Of Our Exploratory Pond Cleaning Service

Getting to know you. We don’t just look at the pond during this. We’ll talk to you to see how you feel about your pond. You can tell us how you’d like it to be, what problems there are with it, why you wanted one in the first place, and more. 

Getting to know your pond. We don’t want to just jump into your pond right away and try to fix things. During this service, we’re getting to know your pond, how it works, what’s happening with it, and more.

Know what’s happening with your pond. We’ll let you know if we find any problems and what solutions there are.

A clean pond. We clean your pond and make it look really nice again.

A working pond. We can fix most of the problems we find pretty quickly. If not, we can definitely explore more options with you.

What We’ll Be Looking At And For

Water Feature Specs– Ponds need certain parts to function correctly, so we make sure they’re all present and accounted for 

LightingLED pond lights really add to a water garden because you can view and enjoy it at night

Filtration– More filters mean cleaner and clearer water for a healthier pond and better viewing pleasure

Water Garden Health– A healthy water garden’s much better to look at than a sick one

Pumps/Plumbing– If these stop working, your pond’s not going to last very long, so we check these thoroughly

Our Exploratory Pond Cleaning In 8 Steps

  1. Inspection
    A quick glance to see if there are any glaring issues
  2. Shoot elevation
    This allows us to know how much water should be in certain areas of your pond
  3. Check water levels
  4. Make repairs and updates
  5. Spec sheet
    We’ll both have a copy of everything we’re checking
    Allows us to have a file on your pond so we know how it’s supposed to run
  6. Cleanout
    We’ll make it look nice along the way
    Look over additions like lights
  7. Water treatment
    This makes the water right for fish
    Clears the water up so it looks nice
    Clears out the plumbing and filters
  8. Check-in
    Put the pond back together and make it look nice
    Our clean out service sheet >>

You May Also Like To Know

“This process seems pretty detailed. I like how they say they’ll talk to us about our pond instead of just focusing on the feature,” says Adam. Angela nods. “Exactly what I was thinking. Let’s look at what else there is we might like to know.” 

Who We Are

Just Add Water is a locally-owned company that serves the state of Iowa for over 17 years. Our team is very enthusiastic about upgrading the yards and properties for all of our fellow Iowans, and we have the experienced crew to do so!

Quick Links


I’ve worked with Just Add Water for two water features. They have always been good listeners and eager to get the work up to my specs. The Just Add Water Team is very creative and loves what they do! They take on any challenge, find a solution and get it done!

If you are looking for a professional approach to beautify your yard, I highly recommend Chris, Will, and their team for the project!

John Olsen


The crew & office staff at Just Add Water make the perfect team to create a water feature that enhances your life. If you are just looking for advice, or if you need repairs to an existing water feature, or if you want something totally new for your landscape… Just Add Water is the place to go.

They removed our old pond and invented a beautiful fresh look with a pondless system of 3 waterfalls. We’re very pleased and truly impressed with their artistry and sincere demeanor. Give them a chance. You’ll be glad you did!

John Gray


We hired Just Add Water to create a waterfall feature in our backyard. What we didn’t expect was the overwhelming beauty that happened when they were finished! Chris came to our house on a Sunday, no less, to plan our design, and his crew worked on a Saturday after a long week to do our project.

Amazing, stunning, and much more than we ever dreamed! Professional, and over-the-top design, you won’t be disappointed!!

Joan Campbell