This Is The Process We Go Through To Get To Know Your Pond So We Can Best Care For It
If you’re a new customer, we think you’ll love our exploratory pond cleaning service. Most all of our clients do because of what it does!
In this post, you’ll find out what makes our exploratory pond cleaning beneficial to you and your pond. You’ll also discover what we do during it.
What Do They Know About Our Pond?
“I’ve told the pond contractor some things and sent them pictures,” replies Angela.
Adam snorts. “Okay, and what does that really tell them? It’s not like they can just show up with that knowledge and fix our pond up.”
Angela sighs. “That’s not what they’re going to do. They’re coming in to do what they call an exploratory pond cleaning. It’s a whole process they go through with new clients and ponds. Plus, they already know koi pond maintenance how-to’s and such.”
“What do they do during this exploration?” asks Adam curiously. Angela smiles and gets her phone out. “Here, they sent me this information. Take a look and tell me what you think.”
Here’s what Adam sees:
Benefits Of Our Exploratory Pond Cleaning Service
Getting to know you. We don’t just look at the pond during this. We’ll talk to you to see how you feel about your pond. You can tell us how you’d like it to be, what problems there are with it, why you wanted one in the first place, and more.
Getting to know your pond. We don’t want to just jump into your pond right away and try to fix things. During this service, we’re getting to know your pond, how it works, what’s happening with it, and more.
Know what’s happening with your pond. We’ll let you know if we find any problems and what solutions there are.
A clean pond. We clean your pond and make it look really nice again.
A working pond. We can fix most of the problems we find pretty quickly. If not, we can definitely explore more options with you.
What We’ll Be Looking At And For
Water Feature Specs– Ponds need certain parts to function correctly, so we make sure they’re all present and accounted for
Lighting– LED pond lights really add to a water garden because you can view and enjoy it at night
Filtration– More filters mean cleaner and clearer water for a healthier pond and better viewing pleasure
Water Garden Health– A healthy water garden’s much better to look at than a sick one
Pumps/Plumbing– If these stop working, your pond’s not going to last very long, so we check these thoroughly
Our Exploratory Pond Cleaning In 8 Steps
- Inspection A quick glance to see if there are any glaring issues
- Shoot elevation This allows us to know how much water should be in certain areas of your pond
- Check water levels
- Make repairs and updates
- Spec sheet We’ll both have a copy of everything we’re checking Allows us to have a file on your pond so we know how it’s supposed to run
- Cleanout We’ll make it look nice along the way Look over additions like lights
- Water treatment This makes the water right for fish Clears the water up so it looks nice Clears out the plumbing and filters
- Check-in Put the pond back together and make it look nice Our clean out service sheet >>
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“This process seems pretty detailed. I like how they say they’ll talk to us about our pond instead of just focusing on the feature,” says Adam. Angela nods. “Exactly what I was thinking. Let’s look at what else there is we might like to know.”
